The Hanover Insurance Group, based in Worcester, Massachusetts, has been providing property and casualty insurance since 1852. They offer a variety of services, including auto, home, and business insurance, tailored for small and mid-sized businesses and individuals. Company Overview:
Founded: 1852
Headquarters: Worcester, Massachusetts, United States
Type: Public company (NYSE: THG)
Industry: Insurance
Number of Employees: Approximately 6,500 (as of 2022)
Key People:
President and CEO: John Roche
Products and Services:
Casualty Insurance
Property Insurance
Specialized Insurance Protection for various industries
Corporate Responsibility:
Committed to environmental, social, and governance principles.
High customer satisfaction, with 9 out of 10 customers expressing satisfaction with their claims experience.
History and Evolution:
Originally named after Hanover Square in Manhattan, the company has undergone several name changes and structural changes over the years.
In 1996, it spun off Allmerica Financial Corporation, which later acquired the original firm.
The company rebranded to The Hanover Insurance Group in 2005, focusing on a diverse range of insurance products.
Recent Developments:
The company has made strategic acquisitions, including AIX Group in 2008 and Chaucer Holdings in 2011.
In August 2020, Hanover dropped malpractice insurance for a high-profile lawyer, which sparked discussions about corporate ethics and whistleblower protections.
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